Privacy Policy

We collect two types of information: • Data you provide directly: your name, email, phone, company, billing address, and any other info you enter in contact forms or service requests. • Data collected automatically: IP address, browser type, pages visited, session duration, and device information — collected to improve performance and protect our systems.

We use your data to: • Provide SMS services and manage your account • Respond to inquiries and offer technical support • Issue invoices and process payments • Send important service notifications • Improve our products and analyze performance • Comply with legal obligations

We do not sell your personal data to any third party. We only share it with: • Local mobile carriers to deliver your messages • Payment service providers for billing • Legal authorities when required by law All our partners are bound by strict data protection standards.

We employ advanced security measures to protect your data, including: • TLS 1.3 encryption for all connections • AES-256 encryption for database data • Firewalls and intrusion detection systems • Secure data centers in Palestine • Regular security audits • Restricted access for employees

You have full right to: • Access your personal data we hold • Correct any inaccurate data • Request deletion of your data (right to be forgotten) • Withdraw consent at any time • Object to processing • Transfer your data to another provider To exercise any of these rights, contact us via email.

We retain your data as long as your account is active and for the period necessary to provide services. Billing records are kept for 7 years per legal requirements. When your account is closed, your personal data is deleted within 90 days.

We may update this policy from time to time to reflect changes in our services or legal requirements. We'll notify you of any material changes via email or a notice on our site.